Frequently Asked Questions (FAQs) About Our Dental Services
We hope that your first visit to our dental clinic is a great experience. If you have any questions or concerns, please let one of our team members know so they can help make it better and more comfortable for you. Here are some helpful FAQs that may guide you about our services.
Are you a preferred provider for my health fund?
We are a preferred provider for Nib, Westfund, HCF and HBF. Through our available HICAPS machine, you only need your card to process your claim instantly. Additionally, we participate in the Child Dental Benefits Schedule and Veterans’ Affairs scheme. We offer all of these without compromising the service quality because everyone deserves exceptional oral care.
Do you have HICAPS for the immediate Health Funding Process?
Yes, you can quickly process your claims through HICAPS available in our clinic.
Is the dental treatment going to hurt?
We believe that everyone deserves to feel comfortable when they visit the dentist. For this reason, our team of dental professionals makes every effort possible for you not only to be pain-free but also to have an enjoyable experience during and after your appointment.
Do you have sedation options available?
Our friendly dental team is here to help you feel at ease during your time with us. We offer oral sedation or sleep dentistry if necessary.
Is there car parking?
Yes, we have available parking slots for our patients that are free and accessible.
Are you open on Saturdays?
You can visit us on Saturdays from 9 a.m. to 1 p.m., and we are always happy to provide excellent dental services to everyone.
